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Privacy Policy

At Scrub Scrub Detailing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or book an appointment.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Vehicle information (make, model, condition, etc.)

  • Service preferences

  • Any other details you provide when requesting a quote or booking an appointment

2. How We Collect Information

We collect your information when:

  • You submit a personalized quote request

  • You book a service online through SimplyBook.me

  • You contact us directly via forms or email

3. Use of Third-Party Services

We use SimplyBook.me to manage our online booking system. When you click “Book Online,” you are redirected to SimplyBook.me’s platform. Information you enter there is processed and stored according to SimplyBook.me's Privacy Policy.

We encourage you to read their policy to understand how your information is handled on their platform.

4. How We Use Your Information

We use the personal information we collect to:

  • Provide you with personalized quotes

  • Schedule and manage your appointments

  • Communicate with you about your service

  • Respond to inquiries and customer service requests

We do not sell, rent, or share your information with third parties for marketing purposes.

5. Data Storage and Security

We take appropriate measures to protect your personal information. Information submitted through our website is stored securely and only accessible to authorized staff.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of any communication at any time

To exercise these rights, please contact us at: [your email address]

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:
Email: scrubscrubdetailing@gmail.com
Phone: 210-971-4667

Terms & Conditions

Welcome to Scrub Scrub Detailing. By using our services, you agree to the following terms:

1. Service Overview

We provide mobile detailing services at your location. All services are subject to availability and confirmation at time of booking.

2. Bookings

All appointments are scheduled through our online booking system powered by SimplyBook.me. Confirmation and reminders are sent via SMS or email.

3. Cancellations & Rescheduling

We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule. Late cancellations or no-shows may be subject to a fee.

4. Pricing & Payments

Prices may vary depending on the size and condition of the vehicle. Final pricing will be confirmed after inspection. Payment is due upon completion of service unless otherwise agreed.

5. Customer Responsibilities

Customers must provide access to:

  • A safe work environment

  • Water and electrical power (unless otherwise noted)

6. Liability

We take great care during every service, but Scrub Scrub Detailing is not liable for:

  • Pre-existing damage to vehicles

  • Personal items left inside the vehicle

  • Delays due to weather or traffic

7. Right to Refuse Service

We reserve the right to refuse service in situations involving unsafe conditions, extremely unsanitary vehicles, or abusive behavior.

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